Privacy Policy

Brock Transportation — MC 375005 — Last updated: May 22, 2026

This Privacy Policy describes how Brock Transportation (“we,” “us,” or “our”) collects, uses, and protects information in connection with our SMS messaging program.

1. Information We Collect

When you participate in our SMS program, we may collect:

• Your mobile phone number
• Your name and role (driver, carrier contact, or internal staff)
• Load and shipment information associated with your haul
• Message content and delivery status

2. How We Use Your Information

We use the information collected solely for operational business purposes, including:

• Sending payment and money code notifications (EFS fuel and lumper codes)
• Shipment tracking updates and location check-ins
• Pickup and delivery appointment confirmations and alerts
• Load status notifications for internal staff
• Responding to inbound SMS requests from authorized users

We do not use your information for marketing purposes.

3. Information Sharing

We do not sell, rent, share, or disclose your personal information or mobile phone number to third parties for marketing or promotional purposes. Your information may be shared only as follows:

• Service providers: We use Twilio, Inc. to deliver SMS messages. Twilio processes message data solely to deliver messages on our behalf.
• Legal compliance: We may disclose information if required by law or to protect the rights, safety, or property of Brock Transportation or others.

4. SMS Program — Opt-Out

You may opt out of receiving SMS messages from Brock Transportation at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message and no further messages will be sent.

To re-enroll, contact us at the email below.

5. Data Retention

We retain phone numbers and message logs only as long as necessary to fulfill the operational purpose for which they were collected, or as required by applicable law.

6. Security

We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, use, or disclosure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued participation in our SMS program after changes are posted constitutes your acceptance of the revised policy.